Shipping policy

To see what it will cost to ship your international order, simply add items to your cart and select your country at checkout. Shipping charges will vary depending on the size of your order and your shipping destination. Please advise your email  at checkout so we can get in touch with you if there is any problem.

Velocity Simulations offers world-wide delivery, to the delivery address given by the customer. The applicable delivery times and payment conditions are set out in more detail during the goods checkout process. There is no minimum order amount. We reserve the right to make a partial delivery in so far as this appears to be advantageous for speedy handling.  Special forms of shipment which are requested by you may incur additional fees which we will communicate to you in advance of making a purchase and/or before the Contract becomes binding. Larger orders are often delivered in several parcels which may or may not be delivered at the same time.

Payment is due prior to us dispatching the goods. Once we ensure the goods are available, we will charge the price and applicable delivery fees to the credit or debit card you supplied, or where relevant we will check that we have received payment by direct bank transfer.

Unless otherwise agreed upon, payments must be made credit or debit card or direct bank transfer.

With shipment of the goods, the risk is held by Velocity Simulations. With returns, you (as sender) or your carrier carries the risk, in particular, the transport risk, until the goods have been received back by us. For physical goods, you will own the goods from when we receive payment in full, including delivery charges, from you. Until then, we remain the owner of the goods.